• All Plans Include

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    Ticket Support

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    24/7 Live Chat Support

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    Migration Assistance

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    Permission Management

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    Personalized Branding

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    Detailed Reports

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    Notifications

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    Single Sign On

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    Google & Microsoft Logins

Frequently asked questions

Everything you need to know about SuccessDesk. Can’t find the answer you are looking for? Please chat with our support team.

Is there a free trial available?

Yes, we offer an early access trial for 30 days. This allows you to experience the full range of our features before committing to a subscription.

How does billing work?

Billing is done on a monthly or annual basis, depending on your chosen plan.

Can I change my plan later?

Absolutely! You can upgrade, downgrade, or switch between monthly and annual plans at any time.

Do you offer an annual plan?

Yes, we offer an annual subscription plan. For the annual plan, you pay a discounted amount instead of the full price. If you decide to change plans during a billing cycle, we'll pro-rate and provide you with the adjusted price.

Can I switch from a monthly to an annual plan (or vice versa)?

Certainly! You have the flexibility to switch between monthly and annual plans at any time. Adjustments will be pro-rated and reflected in your next billing cycle.

What is your cancellation policy?

You can cancel your subscription at any time, and your subscription will continue until the end of the prepaid period. Please see more details about our terms by clicking here.

What kind of support does SuccessDesk you offer?

We provide 24/7 support through a dedicated customer support team. Assistance is available through tickets, live chat, and email.

Can I customize SuccessDesk with my branding?

Yes, you can personalize SuccessDesk with your own branding, creating a cohesive and professional environment for your team and clients. We provide options for branded logos, emails and domains.

Can I integrate SuccessDesk with other tools or third-party APIs?

Yes, SuccessDesk supports custom on-demand integrations, allowing you to seamlessly connect with other tools and proprietary APIs, tailoring your workflow to specific needs. Please note that additional costs may apply for custom development and integration services.